Therapist

Job Description of Therapist

1. Ensure customer satisfaction through quality service, achieving desired results, providing warm hospitality, maintaining discipline, honesty, and offering a friendly greeting and welcoming.
2. Verify OPD card for payment prior to therapy sessions.
3. Record accurate weight, measurements & vital before starting therapy.
4. Follow therapy protocols diligently.
5. Maintain comprehensive treatment charts in the Admission card and obtain client signatures as necessary.
6. Refrain from engaging in personal conversations with clients and fellow staff members during working hours.
7. Communicate effectively with client’s to ensure understanding and compliance with treatment recommendations.
8. Maintain accurate and up-to-date client’s records, documenting assessments, treatment progress notes.
9. Work collaboratively with other healthcare professionals within the wellness center to provide comprehensive care.
10. Participate in team meetings and contribute to the development of integrated wellness programs.
11. Educate clients about weight loss procedure and other treatments.
12. Handle machines with care and ensure proper cleaning after each therapy session.
13. Inform clients about available services, products, and special offers.
14. Solicit feedback from clients after each session to improve service quality.
15. Prohibit the use of mobile phones and metal items during therapy sessions.
16. Ensure cleanliness and aesthetic appeal by making two beds daily with decorative touches.
17. Refill gel/oil bottles as needed.
18. Offer water/tea to clients as a gesture of hospitality.
19. Adhere to scheduled leaves, with prior approval, and submit leave applications when necessary.
20. Maintain daily treatment and machine records, especially during the last shift.
21. Seek guidance from supervisors to resolve any issues or concerns.
22. Create a comfortable and relaxing environment for clients during therapy sessions.
23. Refrain from discussing company policies with outsiders or clients.
24. Encourage clients to visit the company website and social media platforms for additional information and updates.
25. Senior therapists are responsible for documenting and addressing any problems that arise.
26. Conduct regular room inspections to ensure cleanliness and readiness for clients.