Data Deletion (Erasure) Policy

At Healthy Home & Natural Health Care Pvt. Ltd. ("Healthy Home", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Data Deletion / Erasure Policy explains how you can request the deletion of personal information that we may have collected through our website, online forms, appointment services, or other digital services.

1. Your Right to Request Data Deletion

You may request the deletion of personal information that you have provided to Healthy Home.

Depending on the nature of the information and our legal obligations, you may request deletion of information such as:

• Full name
• Email address
• Phone number
• Appointment or inquiry information
• Account or login information, where applicable
• Website form submissions
• Communication records
• Other personal information associated with your interaction with Healthy Home

2. How to Request Data Deletion

To request deletion of your personal information, please contact us using the details below.

Please include the following information in your request:

• Your full name
• Email address or phone number associated with your records
• A clear statement requesting deletion of your personal data
• Any additional information that can help us identify your records

For security purposes, we may request additional information to verify your identity before processing the request.

3. Processing Your Request

After receiving a valid data deletion request, we will review and verify the request.

Once your identity and request have been verified, we will take reasonable steps to delete or anonymize the applicable personal information from our active systems.

We will make reasonable efforts to process eligible deletion requests within a reasonable period after verification.

4. Information We May Need to Retain

Data deletion does not necessarily mean that every record can be immediately or permanently removed.

We may retain certain information when necessary to:

• Comply with applicable laws and regulations
• Meet legal, regulatory, accounting, or reporting requirements
• Maintain necessary business and transaction records
• Protect the security and integrity of our systems
• Prevent fraud, misuse, or other unlawful activities
• Establish, exercise, or defend legal claims
• Fulfill other legitimate legal or business obligations

Where retention is required, we will retain only the information necessary for the applicable purpose and, where appropriate, securely restrict its use.

5. Deletion of Medical or Service-Related Records

If you have received consultation, wellness, aesthetic, or other services from Healthy Home, certain records may need to be retained for legal, regulatory, professional, operational, or safety purposes.

Where such records cannot be deleted immediately, we will explain the applicable limitation where reasonably possible and handle the retained information in accordance with our privacy and data-protection practices.

6. Third-Party Services

Some information may be processed or stored through third-party service providers that support our website, communications, appointment systems, payment processing, analytics, hosting, or other business operations.

Where applicable, we may forward or coordinate your deletion request with relevant service providers, subject to their technical capabilities and legal obligations.

7. Deletion of Website or Application Data

If you have used a Healthy Home digital service or application that provides an account or stores personal information, you may request deletion of the information associated with that account by contacting us through the details provided above.

If a separate in-app or account deletion option is available, you may also use that option to submit your request.

8. What Happens After Deletion

Once eligible information has been deleted or anonymized:

• It may no longer be possible to restore the deleted information.
• You may need to provide your information again when using certain Healthy Home services.
• Some information may remain in secure backups for a limited period before being automatically overwritten or securely deleted.
• Information that we are legally required to retain will remain subject to applicable retention requirements.

9. Changes to This Policy

Healthy Home may update this Data Deletion / Erasure Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised effective date.

10. Contact Us

If you have questions about this Data Deletion / Erasure Policy or wish to submit a data deletion request, please contact:

We will make reasonable efforts to respond to your request and assist you with the data deletion process.